Player Privacy Policy
This Privacy Policy explains how we at Godz collect, use and protect your personal information when you use our online casino and sportsbook services in the United Kingdom. We are committed to respecting your privacy and handling your data responsibly. This page explains the types of information we gather, why we need it and how you can manage your rights.
Types of data we collect
Personal data
When you register an account or contact us we collect personal details such as your name, date of birth, residential address, email address and telephone number. We also collect identity documents for verification and anti-fraud checks where required to comply with legal obligations.
Technical data
We gather technical information about the device and browser you use, your IP address, language settings, and connection times. This helps us keep the service secure, optimise performance and detect unauthorised access.
Transactional and activity data
We record transactional details including deposits, withdrawals, wagers, wins and losses, plus account changes and support interactions. We also keep gameplay and betting activity logs to comply with regulatory and responsible gambling requirements.
How we use your information
We use your data to provide and improve our services, to process payments and withdrawals, to verify identity and prevent fraud, and to meet our legal and regulatory obligations. We may also use information to respond to customer service enquiries and to send important account notices, such as security alerts and changes to terms.
Data protection practices
We protect personal data using appropriate technical and organisational measures such as encryption, access controls and secure storage. Access to personal information is limited to authorised personnel and third-party service providers who need the data to perform their tasks.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, support secure logins, measure site performance and show relevant content. You can manage cookie settings through your browser, but restricting certain cookies may affect functionality.
Information sharing and third parties
We may share personal information with trusted third-party providers for payment processing, identity verification, fraud prevention, hosting and analytics. We only share what is necessary and expect partners to protect your information. We may also disclose data where required by law or to protect our legal rights.
User rights
You have rights to access, correct and, in certain circumstances, request deletion or restriction of your personal data. You may also object to certain processing and request portability of data you have provided. We will respond to requests in accordance with applicable law.
Access, correction and deletion
You can review and update your account information via your account settings. For requests to correct or delete personal data, please contact our support team through your account. We may need to retain some information where permitted or required by law, for example to prevent fraud or to meet regulatory obligations.
Privacy policy updates
We may update this policy from time to time to reflect changes in our services or legal requirements. Material changes will be notified through the site or by email where appropriate. Please check this page regularly for the latest version.