Customer Support Center
Our support team is available to help with questions, account-related issues, technical concerns or general feedback. Reach us via live chat for immediate help, by phone for urgent enquiries, or by email for document uploads and detailed cases. We aim to reply quickly and can assist with verification, deposits, withdrawals and gameplay queries. If you need extra help, our friendly UK-based advisers are ready to guide you step by step.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email for account help) |
| General enquiries | [email protected] (sales, general enquiries and documentation) |
| Affiliate enquiries | [email protected] (affiliate programme and marketing) |
| Phone | +44 20 7946 0821 (English support line for urgent enquiries) |
| Working hours | Mon-Sun, 08:00-00:00 (live chat); email replies 24 hours |
Contact Us by Email
Email is preferred for detailed requests, account issues or when sending documents. Please contact [email protected] with a clear subject line, your full name and up-to-date contact details to avoid delays. Attach any relevant screenshots or ID files and include your account ID where possible; this helps our team resolve matters faster.
Contact Form
Response Time
Support response times vary by channel. Most enquiries are answered within one business day, and live chat usually connects instantly for urgent requests. Complex cases such as KYC checks or payment investigations can take longer depending on their nature and required verification. We aim to keep you informed throughout the process and will update you as soon as new information is available.
Feedback
Got a suggestion for Godz? We'd love to hear it. Send feedback, ideas or bug reports and our team will review every message carefully to improve the site, promotions and customer experience. Your input helps shape future features, payment options and support. Please include as much detail as possible so we can act quickly and keep the site running smoothly for everyone.